Guarantee
Individual bookings are considered confirmed only providing credit card details (long digits, expiration date and cryptogram) or with a total prepayment of the stay before the arrival of the customer.
Non-show
In case of no-show, the entire stay will be charged.
Cancellation and modification: Non-refundable terms
A prepayment corresponding to the entire stay is charged at the time of booking.
The prepayment is not refundable in case of cancellation, modification of the dates of stay or no-show.
Cancellation and modification: Flexible terms
A prepayment of 30% of the total amount of the stay will be requested at the time of booking.
Any cancellation or modification can be made without charge up to 31 days before the day of arrival.
If cancelled 30 days before check-in, 30% of the total amount will be charged.
In case of no-show, 100% of the total amount of the stay will be charged.
Groups
Special conditions apply for groups. Please contact the booking service for further information: info@grandohoteldesalpes.com or +33 (0)4 50 55 37 80
Other information
For any further information concerning our terms and conditions, please feel free to contact our booking service: info@grandohoteldesalpes.com or +33 (0)4 50 55 37 80